August 2022 | SOS Phone Repairs

SOS Phone Repairs Airlie Beach: the only phone repairers you’ll need to know

Look out sailors, phone repairs in Airlie Beach have never been so efficient and high quality.

In an internationally renowned sailing hub, we were surprised to learn that there wasn’t a phone repair shop in the main coastal town of Airlie Beach in the Whitsundays. SOS Phone Repairs Owner, Codi Hanson, moved to this sunshine drenched seaside town earlier this year and within two weeks had already repaired 3 water damaged phones, 1 smashed screen and handed out countless screen protectors.

We get it, the adventurous lifestyle this transient town brings means there’s also a lot water drenched and smashed phones. But hey, that’s where we come in.

With the store set to open by the end of August, we’re all hands on deck with the fit out, the storefront located right in the middle of Airlie Beach centre on the main street.

Founded in 2015, SOS Phone Repairs quickly built a reputation for high quality tech repairs with customer service to match. It is now the fastest growing repair company in Australia, with Airlie Beach just one of 21 locations Australia-wide. At SOS Phone Repairs we pride ourselves on our people focused approach to service, as we believe it’s what a lot of phone repair companies are lacking.

We love tech, love people, and pride ourselves on finding solutions to suit anyone’s budget and needs.

Our main core value is not to simply fix phones, it’s to make people happy. Fixing phones just an easy way to do it.

Keep your eye out on our socials @sosphonerepairs for the official launch date, but in the meantime here’s a little question and answers about the store:

Will you only repair phones?

Nope, we’ll repair most tech. From smart watches, to macs, pcs, tablets and phone repairs, there’s not a lot we can’t do. If you’ve got another tech issue you’re experiencing just give us a call and we’ll be happy to assess it for you and give you advice.

How long do phone repairs take?

If you call up to book in we can typically do most phone repairs in 30 minutes.

I’ve had my phone screen repaired before and experienced a lot of issues, do you offer warranty?

Great question, and unfortunately one we hear a lot of. All of our repairs are done by highly qualified and trusted technicians, and we also offer lifetime warranty on all iPhone screen repairs. That’s how confident we are in the service we’re providing.

I not only break my phone, but I often drop it in the ocean (like, a lot). Do you sell refurbished phones?

Another question we hear a lot! Yes, we absolutely sell refurbished phones. We actually love doing this as refurbished phones are a great way of recycling and keeping phones out of landfill. Repairing damaged phones and selling high quality refurbished phones is our way of giving back to the environment.

We are doing everything we can to minimise E-Waste, and in 2020 we were fortunate enough to service over 48,000 phones across our then 19 locations. That’s nearly 10 tonnes of phones kept out of landfill.

Will you repair water damaged phones?

We’ll do our absolute best. It’s not always possible, but if you bring it in we can have a look at it for you. We also professionally dry out phones for free.

Hopefully we have answered your main questions or concerns, but if not just jump on the phone and give us a call! In the meantime, have a look at what we repair and be sure to pop in and say hi next time you’re in the main street. We’ve heard there’s a lot of dog owners so be sure to bring your furry ones in store, too!

SOS Phone Repairs Airlie Beach will be located at: 267 Shute Harbour Rd, Airlie Beach QLD 4802

Talk Tech With The Professionals

SOS Phone Repairs are specialists in high-quality, cost-effective phone repairs, tablet repairs, and PC repairs, all backed with a six month warranty. Founded in 2015 in Coffs Harbour and now with over sixteen outlets located all over Australia, our primary driving factors remain the same: people and phones.

If you’re in the market for a new smartphone, SOS Phone Repairs stocks a wide variety of refurbished phones at a fraction of the cost of a brand new one. While each has been carefully restored to perform at their best, all refurbished smartphones purchased through SOS also come with a twelve month warranty, and can be purchased at any of our sixteen store locations.

If you are on the hunt for a quote, diagnostic, or even just some good old fashioned, friendly advice, please don’t hesitate to get in touch or give us a call today at SOS Phone Repairs.

Need a new phone? Here are our top 4 reasons to buy refurbished phones instead of new:

It reduces waste
It’s cheaper
12 month warranty
It creates a demand for recycling

We’re living in a rapidly evolving technology world where there is constantly demand to have the latest smartphone, tablet, laptop or gaming console. While the advancements technology is making is incredible, it is also a huge draw on energy resources and materials, and the unfortunate reality is a short lifespan on many devices with a lot of it ending up in landfill.

Buying refurbished phones and other devices not only reduces the demand on those resources, therefore saving the environment, but it also reduces waste. And the best part? It saves your bank account, too.

Here’s 4 reasons you should make the switch to refurbished for your next phone:

Buy Refurbished Phones to Reduce Waste

According to the US Environmental Protection Agency (EPA) approximately 11 million smartphones are discarded each month, attributing the largest fraction of electronic waste (e-waste). Studies show our e-waste increases by 4% every year, from an already shocking figure of 57.4 million tonnes 2021. To give you a comparison, that’s heavier than the Great Wall of China, and it’s set to reach 74 million tones by 2030.

When you buy refurbished phones you’re doing your bit to give those smartphones a second life and keep them out of landfill.

Do It For Your Bank Account

Trying to save for that Euro summer trip but also want the newest smartphone to capture it all in the highest definition? We get it. It’s a struggle and the newest smartphones are far from cheap.

Trust us when we say we’re here for the reels of Sail Croatia and hiking Cinque Terre in Italy, as much as it makes us want to unfollow you. The good news is, when you buy refurbished phones you can get the newest devices at a fraction of the price. Who doesn’t want to save hundreds of dollars better spent on a bottle of wine in front of the Eiffel Tower or at the Portobello Markets in London?

You’ll Get 12 Month Warranty

One of the main concerns when buying second-hand anything is quality, and we get that. When you buy refurbished phones from any of our SOS store locations we give you a 12 month warranty on the device. If you experience any issues with it as a result of it being refurbished, simply bring it back to the store you bought it from and we’ll have a look at it for you.

Buying refurbished phones in comparison to second-hand phones (for example off of Marketplace or eBay) gives you the added peace of mind that it’s been repaired by a quality trained technician, who knows exactly what they’re doing. SOS only buy from trusted and renowned suppliers that we know we can count on to provide high quality products.

Lastly, refurbished phones have been fully reset to factory settings, and are unlocked and ready to go. There’s nothing worse than buying a phone of Marketplace, only to get home and realise it’s locked to a different network and your sim won’t work. Or opening the phone to find photos stored from it’s previous owner – we’re here for the doggo shots at the beach, just not with our new iPhone, please.

Buying Refurbished Creates a Demand For Recycling

It’s estimated that currently only around 20% (even less according to some statistics) of those 11 million smartphones are recycled. Simply put, the more people create a demand for buying refurbished phones, the more demand there is for recycling.

Let’s just say we created enough demand for an extra 10% to be recycled, that’s 1.1 million right? According to the Director of SCYCLE (a global programme focused on the development of sustainable production) “embedded in 1 million cell phones, for example, are 24 kg of gold, 16,000 kg of copper, 350 kg of silver, and 14 kg of palladium — resources that could be recovered and returned to the production cycle.” If we’re not recycling them however, these materials need to be mined instead, harming the environment.

If we’re talking carbon emissions, every tonne of recycled e-waste avoids 2 tonnes of carbon emissions.

It’s a bit of a no-brainer if you ask us. When you buy refurbished phones it doesn’t cost the earth or your bank account, and that’s a huge yes from us.