Convert your existing store

$500k+ monthly network parts purchasing
Up to 70% savings on selected parts*

Watch the video explainer

Convert Your Store to SOS

See how rebranding, systems migration, staff training and relaunch come together in weeks — not months.

Why convert to SOS?

You’ve built a solid repair business. Converting to SOS Phone Repairs lets you keep what works—your team, your lease, your local reputation—while adding the scale and support that independents can’t access: supplier pricing, priority stock, marketing that converts, and a tech stack that gives you visibility on every job.

What you gain with SOS

Network buying power

SOS purchases $500,000+ in parts every month — unlocking preferred pricing, priority stock and warranty support that independents can’t access. Many partners see significant cost reductions, with savings up to 70% on selected parts*.

Real marketing engine

Local SEO, high-converting store pages, Google Business Profile optimisation and a structured reviews program — all designed to turn searchers into bookings.

Proven playbooks & warranty

Operations manuals, repair standards and a streamlined warranty process that protect customers and margins.

Tech system that scales

Custom POS & ticketing, inventory management, online bookings and KPI dashboards — visibility from day one.

Training & ongoing support

Owner induction, technician modules (in-person & online), new-device refreshers, field support and coaching calls. You’re never on your own.

*Up to 70%” savings apply to selected parts and may not be typical. Actual savings vary by SKU, device mix, supplier availability and market conditions. Documentation available on request.

Your conversion plan

(indicative 4–6 weeks)

Discovery & audit:

We review your systems, signage, online presence and parts mix; agree the plan and dates.

Systems & brand kit:

Migrate POS and inventory data, set up SOS tools, order signage and brand assets.

Training & soft rebrand:

Align repair standards, train staff, switch your website/SEO and Google Business Profile

Full SOS launch:

Flip signage, push local marketing, activate review growth and track KPIs.

What stays the same vs what improves

Stays the same

  • Your ABN and ownership
  • Your lease and location
  • Your team and local customer relationships

Improves with SOS

  • Part costs & availability via network pricing and vetted suppliers
  • Lead flow from SEO, website and GBP optimisation
  • Quality control & warranty through standardised playbooks
  • Reporting & margins with dashboards and coaching

Marketing & lead generation (post-conversion)

  • New SOS store page + local SEO migration
  • Google Business Profile tidy-up, categories, photos and posts
  • Review growth program with automations and templates
  • Seasonal promos and creative assets (optional managed ads available)

Technology & operations

  • Custom POS/ticketing with customer updates and easy SLAs
  • Inventory flows tied to approved suppliers
  • Online bookings integrated to your workflows
  • KPI dashboards for AOV, turnaround time, device mix, review rate
  • Migration support to bring across your history cleanly

Training & support

  • Owner induction (finance, KPIs, local marketing)
  • Tech training (device modules, QA, safety)
  • Ongoing refreshers for new models and repair methods
  • Field support, phone/email help, and a collaborative operator community

FAQ's

Common questions.

No. We retain your Google Business Profile and review history, then improve it with SOS SEO and a review growth program.

We schedule the switch to minimise downtime. POS, ticketing and inventory are migrated with your customer history intact.

Upon agreement and onboarding, you’ll purchase through SOS-approved suppliers and access network rates immediately.

No. We upskill your current staff to SOS standards with training and coaching.

Savings vary by device and supplier. Many partners report strong reductions on common SKUs, with up to 70% on selected parts. We’ll share current examples during your review.

We operate on a simple fixed license fee. There are no revenue percentages, no surprise royalties, and no hidden ongoing fees.

Talk to the franchise team

Tell us a little about you and the path you’re exploring — we’ll reply within one business day.

CALL 1800PHONES

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